Employee Happiness Does Not Equal Employee Retention

By: Jonathan Reynolds


Many companies believe that if their employees are “happy”, they are less likely to leave.  The truth is happiness have very little to do with employee retention.  Here are some reasons why.

According to Merriam-Webster, the definition of happiness is “a state of well-being and contentment”.  Your organization can have a lot of happy people who love the company free lunches, after work social activities and free health club membership.  But what makes an employee happy most likely will not affect whether they will stay long-term.

Three of the main reasons people stay at an organization or are “retained” as employees are the following:

  1. Opportunities to use their skills and abilities
  2. Contribution of their work to the overall business goals
  3. Inspiring and challenging work

As you can see, these reasons have little to do with employee happiness, but have everything to do with employee engagement.

According to an article in Forbes Magazine, the definition of employee engagement is “the emotional commitment an employee has to the organization and its goals”.

If you are looking to retain your top talent, focus more on employee engagement than employee happiness.  Employee happiness can be fickle, focused on self and can come and go easily.

Developing true employee engagement is long-lasting, team-oriented and provides a much greater foundation for increasing your level of service, customer satisfaction and company growth.

Stay tuned for our next blog on the 3 most important ways to build employee engagement in your organization.

 If you’d like help building an employee engagement program, please click on the button below to contact us.  We’d love to show you how partnering with Titus Talent can be a game-changer to your talent strategy.



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